Where do I even start?! I had the best experience possible with Kelly M. !!! This whole apartment thing was a bit new to me and she made the process as easy as possible! She was so accommodating and even did a virtual tour for me of a few different units, since I don't currently live in Chicago and I'm in the process of moving there. She always made herself available and I was able to text her with any questions or concerns that came to mind randomly. Her communication was just perfect as well as her follow through. Kelly was beyond patient and made sure to not give up until we found me an apartment that met all my criteria. She took a large amount of stress of my plate and my apartment will be ready for me the day I move out there. If you're looking for an apartment in downtown Chicago, Kelly M. Is the best of the best! Thank you so much Kelly! Rona
I've been a resident at 100 W. Chestnut for over a year now and can't find one negative thing to say. I've extended my lease another 16mo. because I can't imagine living anywhere else. From the moment I moved in, the staff and other tenants have been wonderful. Anytime I need anything, PPM responds within hours. Not to mention, super dog-friendly! I HIGHLY recommend PPM to anyone out there searching. I moved from Florida not knowing a thing about leasing and here I am, a year later and wanting to stay longer.
I absolutely LOVE this building. It is an absolute steal when you consider the amenities, location, quality, community, and size. The newly renovated rooftop is nice (unbelievable view!), and the updated apartments are gorgeous. I cannot talk about the closet and storage space enough. I have so many clothes and random things to store around the apartment and have never once lacked space.
My roommate and I recently renewed our lease with PPM because of the great service and location they provide. They are professional, organized, and friendly. The apartment was clean when we checked it out and clean when we moved in. They followed up with us the week after we moved in to confirm everything was to our liking. If we ever needed anything, there was always someone on duty during the week from 10am-6pm. If we get locked out, there is always someone available to let us back in. They respond to any requests in a prompt manner, their events & raffles are always fun, the other tenants are nice, and the building as a whole is always clean. The area is great and the view is beautiful. The laundry room is always full of working & available machines and the gym is always clean and never full enough that you can't get a good workout in whenever you want. We couldn't have asked for a better company to sign with and we can't wait for another great year here!